Last updated: 27.03.2026

General Moving and Storage (“we”, “us”, or “our”) operates the website https://generalmovingcompany.com (the “Site”) and provides moving and related services (the “Services”). By using the Site or engaging with our Services, you acknowledge and agree to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal contact details — including your name, phone number , email address [email protected], and service address submitted when requesting a quote or reaching out to us.
Move-related information — pickup and delivery addresses, move type and scale, requested dates, item inventory, and any special instructions you choose to share.
Technical and usage data — IP address, browser type, device identifiers, pages viewed, and referral sources, gathered automatically via cookies, server logs, and similar tracking tools.
Correspondence data — the content of any messages submitted through contact forms, sent to [email protected], or communicated by phone at .

We do not intentionally gather sensitive personal data unless you provide it voluntarily and it is necessary to deliver the Services you requested.

2. How We Use Your Information

Your information is used for the following purposes:

Preparing quotes, coordinating scheduling, and carrying out the moving and related Services you have requested.
Responding to inquiries, confirming bookings, providing updates, and delivering customer support.
Processing payments securely and identifying or preventing fraudulent activity.
Running, maintaining, and improving the Site and our Services, including through analytics and performance monitoring.
Meeting legal obligations and responding to valid governmental or regulatory requests.

We may also send service-related notifications, appointment reminders, or occasional promotional messages. You may opt out of marketing communications at any time by contacting us or using the unsubscribe option included in each message.

3. Legal Bases for Processing (If Applicable)

Where required under applicable law, we rely on the following legal bases for processing your personal data:

Your consent — for example, when you complete a form or agree to receive marketing materials.
Contractual necessity — to fulfill the moving services you have engaged us for.
Legal compliance — to meet obligations imposed by applicable laws and regulations.
Legitimate interests — such as improving our services and preventing fraud, provided those interests are not overridden by your rights.

4. Cookies and Tracking Technologies

We use cookies and related tracking technologies for the following purposes:

Storing your preferences and delivering a more consistent experience across the Site.
Analyzing visitor behavior on https://generalmovingcompany.com to improve performance, layout, and usability.
Supporting site security and detecting fraudulent or unauthorized activity.

You may adjust or disable cookies through your browser settings at any time. Doing so may affect certain features or functions of the Site.

5. How We Share Your Information

We share your information only under the following circumstances:

With vetted third-party service providers — including payment processors, hosting companies, analytics platforms, and communication tools — who are contractually required to maintain confidentiality and data security.
With moving crews, subcontractors, or partner operators, strictly to the extent necessary to complete the Services you have requested.
When disclosure is required by law, regulation, court order, or a lawful request from a government authority.
In connection with a business transaction such as a merger, acquisition, or transfer of company assets.

We do not sell your personal information. If any data sharing qualifies as a “sale” or “sharing” under applicable privacy legislation, we will honor any opt-out preference you express.

6. Data Security

We apply reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. That said, no method of internet transmission or electronic storage is entirely without risk, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as needed to fulfill the purposes outlined in this Privacy Policy, satisfy applicable legal requirements, resolve disputes, and uphold our agreements. Once no longer required, data is securely deleted or anonymized.

8. Your Rights and Choices

Subject to your location and the privacy laws that apply, you may have the right to:

Request access to the personal information we hold about you
Correct any information that is inaccurate or incomplete
Ask for the deletion of your information, subject to applicable exceptions
Object to or request restrictions on certain types of processing
Withdraw consent to marketing communications or specific data sharing practices

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

To stop receiving marketing emails, click the unsubscribe link in any message or write to us directly at [email protected].

9. Children’s Privacy

Our Site and Services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Third-Party Websites

https://generalmovingcompany.com may contain links to external websites that we do not operate or control. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies before sharing any personal information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any revisions will be published on https://generalmovingcompany.com with an updated “Last updated” date. Continued use of the Site following any changes indicates your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your data rights, please reach out to us through any of the following:

By phone:
By email: [email protected]
Via the contact form available on https://generalmovingcompany.com